Hello,
Daughter 'J' finally got her laptop repaired. We first called on the 14th, were supposed to hear from the repair guy in 2-3 days. We didn't. Called back, said he called 3 times...I said not here he didn't because someone has been here all day, everyday. We had the laptops sent to my Mom's Christmas before last and even though I give them my name and address and phone number every time, and have told them EVERY TIME to take Mom's info off, they were calling her number. So Mom if you were getting a strange number calling, that was what it was. The guy came Monday and replaced the mother board and the part her touch pad is on. I tried calling again tonight, to get her name taking off. My info is on it too, but for some reason they use the shipping address, not the billing. They transferred me 4 different times...I gave up. I went online and added hers and 'C's to my account, and put my address on there too. Maybe one day we will get it straightened out. Oh, and the name of the company is Hell...except with a D. (By the way, the guy came a little after 6pm and didn't finish until after 10pm.)
On to other things, Hubby is still sick, he wasn't feeling good Monday night and came home about 3:30 Tuesday and went to bed. He had a fever and his blood pressure was high. But later on I took his blood pressure again and it was back where it should be. He went to work today with a 100.9 fever, was going to take care of a few things and go to the doctor but was stuck in a board meeting all day. I told him he needed to stay home tomorrow and go to the doctor...
Everyone have a great day,
Sheila
Funny BUT NOT HAHA funny. When they get the wrong info in a system someone does not pay attention. You would think, as the person was talking to you on the phone, they would be changing the address. A company as big as Dell should have the info
ReplyDeletein front of anyone on the phone so they could make real time changes. YOu want to reach throught the phone and strangle someone who trys to tell you it is really YOUR fault (after you have jumped thru the hoops and it is still wrong). BUT that is this new technology.
Hope the hubbby is better soon. Anytime is a bad time to be sick.
Glad the Lap top is fixed. I have always heard they had good stuff, but also I have heard of the Dell/Hell some folk get in.
Take care hope all will be well and SPRING will be here soon!
LOVE ya!
Jack & Sherry
Glad the computer is fixed. That is pretty late to come to your home and work that long. I hate it when someone says they called when we have caller ID and know very well they didn't. Helen
ReplyDeleteAt least the laptop is now fixed! Hope you're having a good day.
ReplyDeleteHow frustrating!!! Blood pressures bounce around a lot but when he is sick and it is high, it needs to be monitored. We had to do Joes every day for a WHILE AND i HAD TO DO MINE A FEW YEARS BACK after a possible TIA and That is when I figured out it does bounce around. Strange though Joe's stayed more consistent than mine did. I bet yours went higher than his over the computer.
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